Privacy policy

* Perfumes cannot be returned or exchanged once the product has been opened or used, for hygiene and quality assurance reasons.
* To be eligible for a return or exchange, the product must be unopened, unused, and returned in its original packaging with all accessories included.
* All returned items are subject to inspection and approval before any refund or exchange is processed.
* Once the return has been approved, the refund will be issued within 3 business days using the original payment method or another agreed-upon method.
* Returns or exchanges will not be accepted for products that have been opened, used, damaged, or altered after delivery.
* If you receive a damaged or incorrect item, please contact us within 24 hours of delivery and provide clear photos or videos of the product and its packaging before opening it.